Your guests can now indicate their preferred arrival time directly in the online check-in email they receive before their stay.
✅ Benefits for your establishment
- Better organisation of your teams and arrival planning
- Reduction in early or late arrivals
- Smoother check-ins and reduced waiting times
- Optimised room management and housekeeping
- Improved customer experience thanks to a more personalised welcome
- Option to offer additional services (early check-in, late check-in, paid or free depending on your policy)
🔎 How does it work?
- Your guests receive the usual online check-in email
- They choose their arrival slot from your available times
- The choice is automatically integrated into Arhon:
- in the Arrival time field of the booking
- on the Today’s arrivals widget
- in the booking window from the calendar
⚙️ Settings
- The slots offered to your guests already correspond to your usual opening hours, as they appear on your booking engine
- If you request the arrival time on certain platforms (e.g. Booking.com), the information is also automatically imported into Arhon.
- This feature is optional: if your guests do not choose a slot, they are free to arrive during your usual opening hours.
- And even if this feature is not used, the check-in email serves as a discreet reminder of your opening hours, sent the day before arrival.
