Privacy policy

Arhon Concept AG Switzerland is the author of this Privacy Policy and the owner of the information (data) collected about you hereunder. In all other respects, Arhon Concept Ag General Terms and Conditions (GT&Cs) shall apply.

We know that the careful handling of your personal information is important to you. That is why we appreciate your trust that Arhon Concept AG will handle this information in a conscientious manner. Arhon Concept AG is responsible for the collection, processing, transmission, storage, and protection of your personal information and ensures compliance with the Swiss Data Protection Act as far as data of Swiss customers is concerned as well as compliance with the General Data Protection Regulation of the EU as far as data of customers from the EU area is concerned.

The consent given by you with this Privacy Policy may be revoked at any time with effect for the future (see Section 10, last paragraph).

1. Contact Information

The responsible entity for data processing is:

Headquarter: Erlenweg 4, 6010 Kriens, LU (SWITZERLAND)
VAT: CHE-493.917.313
Phone: +41 61 222 21 59
Director of the publication: Mme DOKHANE Nora


RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
VAT number: FR 22 424 761 419
Headquarters: 2 rue Kellermann – 59100 Roubaix – France

You can reach the data protection officer of Arhon Concept AG at:

Website design and referencing

Première Place
SAS with a capital of €4,860.00
Headquarters: 30 rue François Spoerry – 68100 Mulhouse – France
Phone: +33 (0) 3 89 60 71 61
RCS Mulhouse 489 995 985
VAT number: FR 12 489 995 985

2. Applicable Law

The data processing by Arhon Concept AG is subject to the following law:

Data of Swiss Customers and Swiss Visitors of Our Website

The processing of data of Swiss customers is exclusively governed by Swiss law, in particular the Swiss Federal Data Protection Act (DPA, Systematic Compilation of Federal Legislation 235.1) and the corresponding Regulation to the Swiss Federal Data Protection Act (Systematic Compilation of Federal Legislation 235.11). The General Data Protection Regulation of the EU (GDPR) does not apply. The applicability of the GDPR remains unaffected (i) insofar as it is expressly provided for in the Privacy Policy for certain areas, and (ii) insofar as the GDPR is also mandatory for data of Swiss customers due to special circumstances.

Data of Customers from the EU Area and Visitors of Our Website from the EU Area

In addition to Swiss law, Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data, on the free transmission of such data, and on the repeal of Directive 95/46/EC (General Data Protection Regulation, GDPR) applies to the processing of data of customers from the EU area. See also Section 12 (Additional Regulations for Customers from the EU Area).

3. Type and Scope of Personal Data Collection

When Visiting Our Website (Without Login)

If you visit our website outside the login-protected area, the web server technology we use automatically logs general technical visit information. This includes, among others, the IP address (which however is anonymised with Google before being saved, so that it can no longer be associated with you. Google uses the anonymizeIp() method for this) of the device used, information about the browser type, the Internet service provider, and the operating system used.

When Using arhon’s Cloud Software (With Login)

In case of a free trial access or/and when using the software provided by Arhon Concept AG for a fee within the login- protected area, all data entered or submitted by the user during the registration process and when using the software is also stored. This applies, in particular, when you register, place orders, fill out online forms, take part in surveys or contests, correspond with us online or offline, or contact us via social media, blogs, or other interactive media.
By entering your data (registration), you consent to the processing, use, and disclosure of your personal data within the framework and scope of the purposes described in the Privacy Policy.

Partner Functions

When using any other optional partner functions of Arhon Concept AG or when connecting your own account to a partner, data is exchanged between Arhon Concept AGand the relevant partner.

4. Data Security

We use technical and organizational security measures in accordance with the recognized market standards to protect personal data stored with us against unintentional, illegal or unauthorized manipulation, deletion, modification, access, disclosure, or use, as well as against partial or complete loss. Arhon Concept AG servers are located at a secure data center in France with multiple certifications. The connection to our servers takes place via SSL encryption. We back up customer data on a regular basis.
In order to prevent data loss even in extreme cases (e.g. destruction of the data center by an earthquake), the encrypted backups are stored at several data centers in France and abroad at the same time. Our security measures are continuously adapted and improved in line with technological developments. We assume no liability for the loss of data or for such data becoming known to and being used by third parties. Furthermore, we cannot guarantee the security of data transmission over the Internet. In particular, there is a risk of access by third parties when data is transmitted by email.

5. Purpose of Processing Personal Data / Recipients of Data

We process the collected data in order to continuously improve the products and services requested by you; to manage your use of and access to our applications, products, and information; to maintain our business relationship with you; to monitor and improve the performance of our services; to detect, prevent, or clarify illegal activities; and to provide you with offers, information, or marketing materials about products or services that we believe may be of interest to you based on the data. The data may also be disclosed to our partner companies and service providers, selected third-party companies, institutes and/or legally authorized state authorities in Switzerland and abroad for processing, storage, and use within the scope of the above-mentioned purposes. If the processing or storage of personal information takes place in countries that do not guarantee adequate data protection in comparison to Swiss data protection law, we require the commissioned processor to fully comply with the relevant provisions of the DPA or – as far as data of customers from the EU area is concerned – the GDPR under contractual obligation.
We make sure that each of the aforementioned processes and services is carried out by service providers that are commissioned in compliance with data protection regulations and are based within the EU or in Switzerland. These are companies from the categories of IT services, payment transactions, printing service providers, billing, collection, and consulting, as well as sales and marketing, and service providers that we use in the context of commissioned processing relationships.

6. Cookies uses cookies. Cookies are small files that are downloaded on to your computer and allow the site to operate smoothly and securely (session and safety cookies) and save information pertaining to the way in which visitors consult our website (tracking cookies). For example, this allows us to know what pages are most often viewed by our visitors and how much time they spend on our site.
By modifying the settings of your web browser, you can disable cookies or be alerted when cookies will be downloaded to your computer. However, disabling all cookies may prevent you from properly using all the features of this site. Therefore, we provide the possibility of only disabling tracking cookies, which will not hinder your navigation of the website (see “Cookie Settings” below).

Google Analytics

This site uses the Google Analytics service. This allows us to analyze how users use our site to offer them a better browsing experience. To do this, Google Analytics employs tracking cookies to follow the navigation of a user on the website. These cookies are retained for 13 months.
We have enabled the anonymization of IP addresses for this website. This means that the IP addresses collected by Google Analytics are systematically shortened to make it impossible to identify the user. In some exceptional cases, the full IP address can be transferred to a Google server located in the United States and is then immediately shortened on the server. Google uses the information collected via cookies on behalf of ARHON CONCEPT AG to analyze the browsing habits of users and to provide site activity reports.
Google provides users with a plug-in for their web browser that allows them to prevent data collection relating to their website browsing using Google Analytics.
The plug-in is available at the following address:

Google Remarketing

This site may use the Google Remarketing service, which offers users targeted advertisements based on sites viewed in the Google advertisement network. In this way we can use your browsing data on this site to provide you with targeted advertisements when you visit other sites in the Google network. You can disable this feature via the following link:
If you have a Google account and you are logged to it while visiting our site, and if you have allowed Google to link your browsing history to your Google account and use this history to customize advertisements, Google will link the browsing data collected by means of Google Analytics to your Google account. If you use your Google account on multiple devices, our advertisements may be displayed on these other devices. Although Google collects data linked to the use of Google accounts on this website, ARHON CONCEPT AG can in no way determine the identity of the Google account users browsing this website.
For more information concerning the way in which Google collects and uses this data, we invite you to consult Google’s Privacy Policy:

Cookies Setting

Here you can modify your cookie settings for this website:

Configure cookies

For more informations about cookies and how to manage them, we recommand you to look at the website, développé par l’organisme EDAA (European Interactive Digital Advertising Alliance).

7. Automatic Decisions

Arhon Concept AG does not use any profiling or automatic decision-making techniques. Should Arhon Concept AG use these procedures in individual cases, you will be informed of it separately insofar as this is required by law.

8. Communication via Email and/or Newsletter

If you wish to subscribe to one of the newsletters that we offer on our website, we need you to provide us with an e-mail address and other information that allows us to check that you are the owner of the e-mail address you provided and are in agreement with the newsletter subscription (“double opt-in” process).

The newsletters will provide you with regular recommendations and offers that may interest you. In order to be able to do this, we collect and process personal data about your browsing behaviour on our website, within Arhon Concept AG and whether you use our newsletter (e.g. whether you open the newsletter and which of the URL links you click). We evaluate these data for statistical purposes in order to adjust the contents of the newsletters to your interests.

We process the personal data you provide us with in the newsletter subscription form on the basis of your consent, which you can revoke at any point in the future. You can revoke it either by pressing the “Unsubscribe” link in the newsletter. We use the personal data that we collected about you to design the contents of the newsletter and to distribute it.

9. Storage Duration

Arhon Concept AG processes and stores your personal data as long as you use the service. It should be noted that the contractual relationship is a continuing obligation that lasts for years.

Should the data no longer be required for the fulfilment of contractual or legal obligations, it is regularly deleted unless its – limited – further processing is necessary for the following purposes:

  • Fulfilment of retention obligations under commercial and tax law, and other retention obligations in Switzerland: In particular, these include the ten-year period for retaining and maintaining the accounting records (Swiss Code of Obligations, 958f); special laws may also impose longer time periods.
  • Fulfilment of retention obligations under commercial and tax law, and other retention obligations in Germany: In particular, these include the German Commercial Code and the German Tax Code. The time periods for retention and documentation specified therein range from two to ten years; special laws may also impose longer time periods.
  • Fulfilment of retention obligations under commercial and tax law, and other retention obligations in other countries insofar as Arhon Concept AG operates there.
  • Preservation of evidence within the framework of the respective statutory periods of limitations, whereby such periods of limitations can amount to up to 30 years and more.

10. Information, Correction, Deletion, Blocking, and Consent

You have the following rights with regard to your personal data. Arhon Concept AG explicitly grants these rights contained in the GDPR also to the Swiss customers insofar as they are not already entitled to the analogous rights under the DPA:

  • the right to information under Article 15 of the GDPR,
  • the right to correction under Article 16 of the GDPR,
  • the right to cancellation under Article 17 of the GDPR,
  • the right to restrict processing under Article 18 of the GDPR,
  • the right to data portability under Article 20 of the GDPR,
  • the right of objection under Article 21 of the GDPR.

The aforementioned rights are subject to any restrictions of the GDPR and the applicable national data protection laws or other national laws.
If you are asked to provide your consent in connection with Arhon Concept AG services, you can do it by clicking on the corresponding checkbox to confirm that Arhon Concept AG may collect, process, use, and transmit your personal data accordingly.
Of course, you may revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation. The consent revocation request may be sent in writing to the afore mentioned Arhon Concept AG’s address. Sending an email to should also be sufficient. Please note that some of the services and features will no longer be available to you afterwards.

11. Links to Other Websites

The website of Arhon Concept AG contains hyperlinks to third-party websites that are not operated or controlled by Arhon Concept AG. Arhon Concept AG is not responsible for their content or data protection practices.

12. Additional Regulations for Customers from the EU Area

The following provisions are only applicable to customers from the EU area; they do not apply to Swiss customers.

Legal Basis for the Processing

The processing of your data for the purposes mentioned in Section 5 takes place in accordance with Article 6(1)(b) of the GDPR for the fulfilment of the contract. The subject matter of the contract is the services mentioned above.
Likewise, your data will be processed as described above to protect the legitimate interests of Arhon Concept AG (Article 6(1)(f) of the GDPR). These are the improvement of products and services (including delivery of direct mail advertising) in order to monitor and improve the performance of the offering, and to recognize, prevent, or clear up any illegal activities.

In addition, the data is processed in accordance with Article 6(1)(c) of the GDPR for the fulfilment of legal obligations (e.g. retention and documentation requirements). This includes, in particular, your personal master data.

If you believe that one or more of the purposes mentioned in Section 5 is not covered by the legal bases mentioned above, you may request that we no longer process your personal data for certain individual purposes (opt out). Opting out does not prevent you from continuing to use Arhon Concept AG’s cloud software provided that such use does not necessarily require the corresponding data processing. You can send the opt-out request in writing to the Arhon concept ag address mentioned above. Sending an email to should also be sufficient.

Right of Appeal

If you believe that the processing of your personal data violates the GDPR, you have the right to appeal to a competent supervisory authority in accordance with Article 77 of the GDPR. Of course, Arhon Concept AG will be happy to answer your questions and address your requests in advance of a complaint. Please feel free to contact us by email at